We Look Forward to Partnering With You
We look forward to partnering with you. If you have questions about booking, pricing, or how our services work, find the answers below.
Still Have Questions? Our Staff Would be Happy to Assist You.
You can fill out our quote form or call us directly. We’ll confirm your job and schedule a date that suits you.
We love them, and we’ll treat them like our own. Your special instructions are noted on our work order so the cleaning technician will know your wishes concerning your pets.
Do I need to buy materials for the job?
Yes. All our technicians are background-checked, trained, and supervised by our team leads.
Can I trust the workers coming to my home?
It’s not expected, but it is greatly appreciated for work well done. We have found it common for clients to tip at the end of each cleaning or make a larger tip at the end of the year. Please make sure money left as a tip is marked as such. Tips may also be added to your credit card payment. Please note that 100% of the tips go directly to the cleaning technicians performing the job.
How is the price decided?
We offer upfront pricing based on the job size and materials. No hidden fees.
Do I need to be home during the service?
Yes. In order to bring your space up to our standard, the first cleaning will often take longer than the following visits so that we can give your space the deep cleaning it deserves and learn your home’s unique needs.
Do I need to be home while my house is being cleaned?
It’s your choice. Many clients give us access through a caretaker or security guard.
What if something gets damaged during the job?
We take full responsibility. Any accidental damage will be fixed or replaced.
Do you work on weekends and holidays?
Yes. We operate 7 days a week, including most public holidays.